A quotation is an estimated cost of the products/services you're selling to your future/present customer.

During a sale, a customer may request for a note about the products or services you are planning to offer along with the prices and other terms of engagement. This has many names like "Proposal", Estimate", "Pro Forma Invoice" or a Quotation.

To access the Quotation list, go to:

Home > Selling > Sales > Quotation

A typical sales flow looks like:

Make Quotation from Opportunity

A Quotation contains details about:

  • The recipient of the Quotation
  • The Items and quantities you are offering.
  • The rates at which they are offered.
  • The taxes applicable.
  • Other charges (like shipping, insurance) if applicable.
  • The validity of contract.
  • The time of delivery.
  • Other conditions.

Tip: Images look great on Quotations. Make sure your items have an image attached.

1. Prerequisites

Before creating and using a Quotation, it is advised that you create the following first:

2. How to create a Quotation

  1. Go to the Quotation list, click on New.
  2. Select if the Quotation is to a Customer or a Lead from the 'Quotation To' field.
  3. Enter Customer/Lead name.
  4. Enter a Valid till date after which the quoted amount will be considered invalid.
  5. Order Type can be Sales, Maintenance, or Shopping Cart. Shopping Cart is for website shopping cart and is not intended to be created from here.
  6. Add the Items and their quantities in the items table, the prices will be fetched automatically from Item Price. You can also fetch items from an Opportunity by clicking on Get Items from > Opportunity.
  7. Add additional taxes and charges as applicable.
  8. Save.

You can also create a Quotation from an Opportunity shown as follows.

Make Quotation from Opportunity

3. Features

3.1 Address and Contact

In this section there are four fields: